Overview
WithAI makes it easy to setup and offer AI-assisted consultations for your product or service. Consultations can either be setup via the API or with AskWithAI Links. Examples of use-cases for WithAI include:- Sales and Onboarding: Interview customers and provide them with detailed advice.
- Customer Support: Support customers with troubleshooting and reporting issues.
- Specialized Expertise: Provide any type of expertise via consultations.
How It Works
Offering WithAI consultations consists of three simple steps:1
Create a consultation plan
Describe what information you need the consultation customer to provide and what information you’ll be able to provide in return, and a detailed structured consultation plan is auto-generated containing specific criteria for what is needed for the consultation to be successful. You can review and edit this consultation plan via the WithAI website or the API.
2
Offer your consultation
Each consultation plan has an associated URL that can be shared with your users. This URL accepts an optional
prompt parameter to provide more context about the consultation. Consultations can also be initiated via the API.3
Simulate consultations
This step is optional, but assists with evaluating your consultation plans using auto-generated simulated consultations with a variety of mock user personas. Simulated consultations can be managed through the WithAI website or the API.